Real Time Feedback
About
Description
Real Time Feedback empowers Club Automation customers to capture and act on member feedback instantly. From post-check-in experience ratings to online review management and AI-powered insights, this tool gives club operators a direct line to member sentiment—so they can elevate service, fix issues before they escalate, and grow 5-star visibility online.
Solution Details
By integrating directly with Club Automation, Real Time Feedback automatically detects check-ins and sends timely, personalized requests for feedback—helping clubs respond in real time, improve retention, and protect their online reputation.
Features & Benefits
Member Feedback in Real Time
Get notified and respond to issues as they happen.
Boost 5-Star Reviews Automatically
Happy members are redirected to public review platforms.
Respond with Confidence
AI-suggested responses for timely and effective communication.
Manage Reputation at Scale
See reputation insights and reply to all public reviews.
Track Trends Over Time
AI-driven reporting highlights opportunities for operational improvement.
No Extra Work for Staff
Feedback triggers automatically based on member check-ins.
Data & Permissions
