FitnessKPI
About
Description
When data is scattered across different systems and every report depends on manual work, information becomes fragmented and loses accuracy. In that situation, making decisions without consistent and updated data becomes a risk.
FitnessKPI prevents you from working that way.
Instead of rebuilding information every day, the platform brings everything happening in your clubs into one place — management, access control, billing, apps, CRM and member activity — and updates it automatically under the same criteria. You simply log in and see what’s going on, without spreadsheets or conflicting versions.
From there, technology adds what Excel never will: comparisons between clubs, behaviour analysis of your members, alerts when something deviates from the norm, and an AI trained by fitness management experts that anticipates cancellations and detects patterns that often go unnoticed in daily operations.
And when you need to act, you don’t have to leave the platform. With modules like FitnessCRM, Customer Engagement, NPS & Satisfaction and Asset Management, you can turn those insights into action: improve retention, follow sales more closely, understand how your customers feel and keep operations under control.
Simplicity, reliable data and information ready every morning.
That’s what working with FitnessKPI enables.Solution Details
The integration with Club Automation allows FitnessKPI to automatically synchronize all operational data from the club every day. This ensures that dashboards, predictions, alerts and segmentation tools are always updated with accurate and consistent information.
The integration is one-way (read-only) from Club Automation to FitnessKPI, meaning all data remains fully under the operator’s control in the source system.
The data retrieved from Club Automation includes the key information needed to manage and understand club performance, such as:
Basic member information (status, join/cancel dates, membership type)
Check-ins and attendance
Billing, revenue and payments
Memberships and contracts
Class and activity usage
Sales activity and leads (when available)
Sensitive information—such as banking details, card numbers, passwords, medical history or legal records—is never accessed.
The integration process for the operator is simple: FitnessKPI sets up the initial connection, performs a guided data validation to ensure everything is interpreted correctly, and completes the process with an onboarding session so the team can start using the platform from day one.
Features & Benefits
Data Integration & Visualization
Unify all club data from different systems into one reliable and automatically updated source.
Eliminate manual reporting and spreadsheets and gain full operational clarity.
Benchmarking
Compare your KPIs with the market and with your own clubs to identify strengths and improvement areas.
The system analyzes acquisition, retention, growth, adherence and other metrics to provide the context needed for better decisions.
Artificial Intelligence (ANNA)
ANNA is the AI assistant trained by fitness management experts.
It analyzes your data, recommends actions to improve results and generates predictions that help you take the right steps at the right moment.
Member Retention
An algorithm that identifies risk of cancellation member by member, analyzing 12 to 18 behavioral variables.
Enables targeted actions to increase retention and reduce churn.
Automated Reports & Smart Alerts
Automatically generated reports that save hours of manual work.
Smart alerts notify you instantly when a KPI deviates from its target so you can act quickly.
FitnessCRM
Sales and marketing automation: segmented campaigns, lead management, opportunity tracking and unified communication.
Customer Engagement
Advanced segmentations, buyer persona, customer journeys, personalized actions and multichannel communication.
NPS & Satisfaction
Automatic surveys for active members, new members, former members and employees.
AI analyzes responses and identifies patterns through a complete satisfaction dashboard.
Asset Management
Equipment management, maintenance, checklists, suggestions and QR-based control.
Helps reduce incidents and improves operational efficiency.
Data & Permissions
Live
The integration with Club Automation allows FitnessKPI to automatically synchronize all operational data from the club every day. This ensures that dashboards, predictions, alerts and segmentation tools are always updated with accurate and consistent information.
The integration is one-way (read-only) from Club Automation to FitnessKPI, meaning all data remains fully under the operator’s control in the source system.
Details
- Sales Email: sales@fitness-kpi.com
