Capacity
About
Description
Capacity is an AI-powered support automation platform that empowers teams and members with instant knowledge to improve their digital experience and reduce unnecessary phone calls
Features & Benefits
Knowledge Management
Easily track, update, and access key knowledge across all of your locations
Reduced Support Costs
Reduce the number of phone calls hitting your call center or front desk employees
Faster resolution to questions
Make it easier for your employees to find quick answers to member questions and ensure each phone call is answered within the first call
Faster Employee Onboarding
Provide employees with an interactive onboarding experience and self-service tool to remember important information from their training
Enhanced Member Support
Provide members with easy access to answers through a self-service tool to assist with registration, find info about camps/events/updates, and help with account services
Data & Permissions
