Capacity

Capacity

Conversational AI has come to the Helpdesk


About

Description

Capacity is an AI-powered support automation platform that empowers teams and members with instant knowledge to improve their digital experience and reduce unnecessary phone calls

Features & Benefits

Knowledge Management

Easily track, update, and access key knowledge across all of your locations

Reduced Support Costs

Reduce the number of phone calls hitting your call center or front desk employees

Faster resolution to questions

Make it easier for your employees to find quick answers to member questions and ensure each phone call is answered within the first call

Faster Employee Onboarding

Provide employees with an interactive onboarding experience and self-service tool to remember important information from their training

Enhanced Member Support

Provide members with easy access to answers through a self-service tool to assist with registration, find info about camps/events/updates, and help with account services

Data & Permissions

Capacity

Programs
Members
Program Registration
In Development

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